Applies To | For | Amount per Ticket |
---|---|---|
Cancellation assisted by the Agent | Cancellation is requested within 24 hours of the flight booking | Per-passenger ticket fees: Domestic: $60 International: $105 Business and First Class: $105 |
Air - Economy Class | Air - Business/First Class | |
---|---|---|
Domestic |
Future Credit with cancellation assisted by Agent
: $80 Refund with cancellation assisted by Agents: $140 |
Future Credit with cancellation assisted by Agent
: $105 Refund with cancellation assisted by Agents: $255 |
International |
Future Credit with cancellation assisted by Agent
: $80 Refund with cancellation assisted by Agents: $160 |
Future Credit with cancellation assisted by Agent
: $105 Refund with cancellation assisted by Agents: $255 |
Ticket Value | Exchange Fee Per Passenger (USD) |
---|---|
Value under $1000 | Up to $130 |
$1000 or more Value | $130 or 10% of the ticket value, whichever is higher |
Air - Economy Class | Air - Business/First Class | |
---|---|---|
Domestic | Waivers Assisted by Agents: $55 | Waivers Assisted by Agents: $105 |
International | Waivers Assisted by Agents: $85 | Waivers Assisted by Agents: $210 |
Death/Bereavement | Duplicate | Infant | Medical Refund |
Military | Name Change | Correction of Name | No Show |
Reinstate | Routing Changes | Ticket Validity | UNMR |
Visa/Schengen Visa Issues |
Special Services— All special services are provided on a request-only basis. Services are subject to the airline's view and approval, along with their fare rules, etc. Special service fees are charged for the provision of services and will be refunded if the airline denies the particular service request.
Misspelled Name: The passenger name on the boarding pass or flight ticket does not match the password or government-issued ID.
Passport/Visa: In order to process this request, a visa or passport decline letter is required.
Baggage: Passengers should retain their baggage tags and receipts.
No-Show - Documentation is needed regarding why you failed to make it to your scheduled departure
Boarding Denied - Documentation is needed to show why you were denied boarding on your scheduled departure.