What You Need to Know

Post Ticketing Service Fees

Applies To For Amount per Ticket
Cancellation assisted by the Agent Cancellation is requested within 24 hours of the flight booking Per-passenger ticket fees:
Domestic: $60
International: $105
Business and First Class: $105

Cancellation & Refunds (after 24 hours)

Air - Economy Class Air - Business/First Class
Domestic Future Credit with cancellation assisted by Agent : $80
Refund with cancellation assisted by Agents: $140
Future Credit with cancellation assisted by Agent : $105
Refund with cancellation assisted by Agents: $255
International Future Credit with cancellation assisted by Agent : $80
Refund with cancellation assisted by Agents: $160
Future Credit with cancellation assisted by Agent : $105
Refund with cancellation assisted by Agents: $255

Changes to Existing Tickets (Exchange)

Ticket Value Exchange Fee Per Passenger (USD)
Value under $1000 Up to $130
$1000 or more Value $130 or 10% of the ticket value, whichever is higher

Special Services

Air - Economy Class Air - Business/First Class
Domestic Waivers Assisted by Agents: $55 Waivers Assisted by Agents: $105
International Waivers Assisted by Agents: $85 Waivers Assisted by Agents: $210

Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons

Death/Bereavement Duplicate Infant Medical Refund
Military Name Change Correction of Name No Show
Reinstate Routing Changes Ticket Validity UNMR
Visa/Schengen Visa Issues

Refunds and future credits with all the airlines are subject to the airline's fare rules, procedures, and policies

  • Types of Passengers: Child, Infant, senior, Student, Adults, Military
  • The service fees will be converted into the passenger's local currency on the payment pages.
  • Service fees will be charged per passenger and ticket for all refunds, future credits, changes, and cancellations.

Special Services— All special services are provided on a request-only basis. Services are subject to the airline's view and approval, along with their fare rules, etc. Special service fees are charged for the provision of services and will be refunded if the airline denies the particular service request.

Misspelled Name: The passenger name on the boarding pass or flight ticket does not match the password or government-issued ID.

Passport/Visa: In order to process this request, a visa or passport decline letter is required.

Baggage: Passengers should retain their baggage tags and receipts.

No-Show - Documentation is needed regarding why you failed to make it to your scheduled departure

Boarding Denied - Documentation is needed to show why you were denied boarding on your scheduled departure.